Privacy Policy

When you use Imagiwing, we may collect the following information:

• Personal Information: Name, email address, phone number, and shipping address when you place an order.
• Child Information: First name, age and gender, used only to write them into the story.
• Photographs: The photo(s) you upload of your child, used only to create that child's book — see “Photographs of your child” below.
• Payment Information: Processed securely through Razorpay; we do not store your card details.
• Usage Data: How you interact with our website to improve your experience.

• To create and deliver your personalized storybooks
• To process payments and send order confirmations
• To provide customer support and respond to inquiries
• To send shipping updates and delivery notifications
• To improve our website and services
• To send promotional emails (only with your consent)

We implement industry-standard security measures to protect your data:

• SSL encryption for all data transmission
• Secure payment processing through Razorpay
• Regular security audits and updates
• Limited employee access to personal data
• Secure cloud storage with encryption at rest

We do not sell your personal information. We may share data with:

• Shipping Partners: To deliver your orders
• Payment Processors: To process transactions securely
• Service Providers: Who help us operate our business
• Legal Requirements: When required by law

We use cookies to:

• Remember your preferences and cart items
• Understand how you use our website
• Improve site functionality

You can manage cookie preferences in your browser settings.

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Opt-out of marketing communications
• Request data portability

To exercise these rights, contact us at [email protected]

We take children's privacy seriously. Child information collected for book personalization is:

• Used solely for creating personalized books
• Not used for marketing purposes
• Not shared with third parties
• Deleted upon request

The photo you upload is the most sensitive thing we handle, so here is exactly what happens to it:

• It is encrypted in transit and stored on access-controlled storage.
• It is used for one purpose only: generating the illustrated pages of your child's book.
• It is never sold, never licensed, never shared with advertisers, and never used to train any model.
• It is never published — no photo, preview page or finished book appears on our site or social media without the parent's written permission.
• It is deleted automatically once your order is fulfilled, or within 7 days if you don't place an order.
• You can have it deleted sooner at any time — email [email protected] and we'll confirm once it's done.

By uploading, you confirm you are the child's parent or guardian, or have their permission to use the photo for this purpose.